Event Polling

When you add a Trigger, you can control the frequency that Campaign Manager polls the event table for instances of the configured trigger event.

Set polling in Attributes tab:

If Enable Polling is switched off then the trigger will fire once, the first time the event is recorded. This may not be desirable as you may wish to record every instance of an event for a recipient, for example where they log into a website account, or click a link in an email.

With the default set to 600 seconds and the All check box enabled, then the event table will be polled within a ten minute period and every instance of the event will be recorded. With 'First' checked, only the first instance of the event within the 600 second period will be recorded, and with 'Last' checked only the last event will be recorded.

• Triggers
  • Configuring a Trigger
  • Event Polling